What is Included
Included in rates
- Bed and household linens
- Beds made on arrival
- Cleaning 2 hours per week
- Electricity, water, gas
- Pool heating (May to September)
Not included in rates
- Cancellation insurance
- Electricity usage (Oct. to April)
- Extra house cleaning time
- Extra sheets and towels
- Pool towels : starting from 10.00 EUR Per Person
Compulsory extra costs
- House cleaning upon departure - Mandatory : 450.00 EUR Per Stay
- Tourism development tax : 4.51 EUR Per Adult/night
Rental conditions
- All guests use any hot tub, swimming pool, sauna, steam room facilities at their own risk
- Children must be supervised by an adult at all times when using hot tub, pool, sauna or hammam
- Children welcome
- Customers are asked to deposit their garbage by leaving in the containers provided for this purpose.
- During school holidays, minimum stay of 7 nights
- Each participant must have full insurance coverage for personal liability
- It is not allowed to organise events in the property without prior approval by Villanovo
- Pets not allowed
- Pool has no swimming guard
- Security system for the pool
- Smoking is not allowed inside the house
- The house must be returned in the same condition of check in. Otherwise fees can be charged to the customer.
- The pool is open from May to September
- Language spoken by staff : English - French
- Check-in :
15:00 h - Check out :
11:00 h- A tourist tax will be added to your final bill :
4.51 EUR per guest per night
- Amount of security deposit :
4 000.00 EUR- Security deposit must be paid in the form of :
By check, bank transfer or credit card the day of check-inReservation conditions
- Guarantee deposit charged by Villanovo upon reservation :
50 % - 2nd payment
45 Days to arrival day :
50 % of total amount of reservation is due to Villanovo.
- The reservation price does not include optional incidentals or on-request items which will be added to your final bill.
Cancellation policy and cancellation fees
- Any booking modification or cancellation must be sent to us by email
- Cancellation policy is applied according to villa local time
- For all cancellations, the initial guarantee deposit is non-refundable.
- Cancellation occurs less than
45 Days to arrival day :
100 % of total amount of reservation is due to Villanovo.
- No show
100 % of total amount of reservation is due to Villanovo
- Booking Cancellation fee : 100 EUR
- Changes to confirmed arrangements fee : 100 EUR
17286 000062 A2.
We would recommend the villa to other guests as long as they fully understand the shortcomings below. The house is very well constructed. The owners have excellent taste and it shows throughout.
Veronique of Villanovo was excellent from start to finish. We were a bit confused by who was responsible for what when we had problems. It wasn't clear who we were to call with issues with the pool, the plancha, the coffee maker, etc. Angelique seemed to be in over her head and wasn't very helpful. The young girl who took her place at the end of the stay seems to be a significant upgrade in respect to her concern for guests.